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Contact Information
FAQ
Contact us
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Montreal-Trudeau International Airport
Flights
Flights
Leaving YUL
How can I check the status of my flight before my trip?
What is the recommended time to arrive at the airport?
How can I find the check-in counters of my airline?
Where are the meeting points in YUL?
What are the best tips to get me through security screening as smoothly as possible?
How to go to my boarding gate?
See all 8 articles
Landing at YUL
What should I do if my bag was lost or damaged?
Can I pick up my luggage from YUL?
What are the 3 reasons why you are waiting on the plane at YUL?
Connecting Flights
Will I have time to catch my connecting flight at YUL?
Do I need a transit visa to enter Canada?
I'm arriving from an international city and I have a connecting flight to another international destination
I'm arriving from an international city and I have a connecting flight to a U.S. destination
I'm arriving from an international city and I have a connecting flight to a Canadian destination
I'm arriving from a Canadian city and I have a connecting flight to an international destination
See all 10 articles
Travellers with disabilities
What amenities are offered when I am departing from YUL?
What amenities are offered when I arrive at YUL?
How can I request assistance?
Where can I find a wheelchair in the terminal?
Do you offer a shuttle service in the terminal?
Are there changing room at the airport?
See all 7 articles
Travelling with Children
What are the best tips when I'm travelling with kids?
Are there play areas at YUL?
SMS Alerts
How to stay up to date of a flight at all times?
What is an SMS alert?
How long will the SMS alerts be made available?
What should I do when the SMS alert service does not work?
How do I stop the SMS alerts?
What happens if I make a mistake in the flight number?
See all 9 articles
Travelling with a pet
Are pets allowed at the airport?
Where can I get my pet?
Where can I find a relief area for my pet?
Lost, damaged or late luggage
What can I do when my luggage is lost, damaged or delayed?