Flights

Leaving YUL

• How can I check the status of my flight before my trip?
• What is the recommended time to arrive at the airport?
• How can I find the check-in counters of my airline?
• Where are the meeting points in YUL?
• What are the best tips to get me through security screening as smoothly as possible?
• How to go to my boarding gate?

See all 8 articles

Landing at YUL

• What should I do if my bag was lost or damaged?
• Can I pick up my luggage from YUL?
• What are the 3 reasons why you are waiting on the plane at YUL?

Connecting Flights

• Will I have time to catch my connecting flight at YUL?
• Do I need a transit visa to enter Canada?
• I'm arriving from an international city and I have a connecting flight to another international destination
• I'm arriving from an international city and I have a connecting flight to a U.S. destination
• I'm arriving from an international city and I have a connecting flight to a Canadian destination
• I'm arriving from a Canadian city and I have a connecting flight to an international destination

See all 10 articles

Travellers with disabilities

• What amenities are offered when I am departing from YUL?
• What amenities are offered when I arrive at YUL?
• How can I request assistance?
• Where can I find a wheelchair in the terminal?
• Do you offer a shuttle service in the terminal?
• Are there changing room at the airport?

See all 7 articles

Travelling with Children

• What are the best tips when I'm travelling with kids?
• Are there play areas at YUL?

SMS Alerts

• How to stay up to date of a flight at all times?
• What is an SMS alert?
• How long will the SMS alerts be made available?
• What should I do when the SMS alert service does not work?
• How do I stop the SMS alerts?
• What happens if I make a mistake in the flight number?

See all 9 articles

Travelling with a pet

• Are pets allowed at the airport?
• Where can I get my pet?
• Where can I find a relief area for my pet?

Lost, damaged or late luggage

• What can I do when my luggage is lost, damaged or delayed?