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FAQ
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Contact Information
FAQ
Contact us
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Montreal-Trudeau International Airport
Parking
Parking
Online Booking
How do I reserve online?
Am I guaranteed a specific car park space?
Are there any discounts or promotions available in your parking lots?
What if I want to reserve more than one car travelling on the same date?
How do I know that my reservation has been placed?
What happens if I need to amend or cancel my booking?
See all 16 articles
To make planning easier upon arrival at the airport
What do I do at the airport on the day of travel if I have a reservation?
How can I find my reserved parking lot?
Is there a shuttle service?
What happens if I forget or lose my booking confirmation?
What to do if there is no space in the desired parking lot?
I need assistance, what do I do?
See all 10 articles
When I return
How do I exit the parking lot (with a reservation)?
How do I exit the parking lot (without a reservation)?
What payment methods are accepted when I leave the parking lot (without a reservation)?
Where do I take the shuttle from the terminal to P4?
What is the exit time after making the payment?
What should I do if I lose my ticket?
See all 7 articles
Limited Mobility
Do I have to book my parking spot if I'm a passenger with limited mobility? ?
What is the refund procedure for passenger with reduced mobility who have used the Multi-Level?
I have reduced mobility. Is the shuttle bus adapted to my needs?
Charging Stations
Where are located the electric vehicles charging stations?
Maximum height in parking lots
Is there any height restrictions?
What should I do if the dimensions of my vehicle are bigger then the parking spot?
Car wash
Is there a car wash at YUL?
Free waiting lot
CellParc
Bikes
Where are the bike racks located?
Bicycle repair station
Terms and Conditions
1. Introduction
2. The Agreement
3. How to Book Online
4. Change to the Booking Period
5. Reduced mobility
6. Cancellation
See all 12 articles