Parking

Online Booking

• How do I reserve online?
• Which parking lots are available for online reservation?
• Am I guaranteed a specific car park space?
• Are there any discounts or promotions available in your parking lots?
• What if I want to reserve more than one car travelling on the same date?
• Can I reserve at short notice and what is the minimum reservation stay?

See all 12 articles

To make planning easier upon arrival at the airport

• What do I do at the airport on the day of travel if I have a reservation?
• How can I find my reserved parking lot?
• What happens if I forget or lose my booking confirmation?
• What to do if there is no space in the desired parking lot?
• Is there a shuttle service?
• Is there staff 24 hours a day on the site?

See all 7 articles

When I return

• How do I exit the parking lot (with a reservation)?
• How do I exit the parking lot (without a reservation)?
• What should I do if I lose my ticket?
• What can I do if my money stays stuck in the automated pay station?
• What is the exit time after making the payment?
• What should I do if my car does not start?

See all 8 articles

Limited Mobility

• Do I have to book my parking spot if I'm a passenger with limited mobility? ?
• What is the refund procedure for passenger with reduced mobility who have used the Multi-Level?

Charging Stations

• Electric vehicles

Maximum height in parking lots

• Is there any height restrictions?
• What should I do if the dimensions of my vehicle are bigger then the parking spot?

Free waiting lot

• CellParc

Bikes

• Where are the bike racks located?
• Bicycle repair station