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FAQ
Contact us
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Montreal-Trudeau International Airport
Parking
Parking
Online Booking
How do I reserve online?
Which parking lots are available for online reservation?
Am I guaranteed a specific car park space?
Are there any discounts or promotions available in your parking lots?
What if I want to reserve more than one car travelling on the same date?
How do I know that my reservation has been placed?
See all 17 articles
To make planning easier upon arrival at the airport
What do I do at the airport on the day of travel if I have a reservation?
How can I find my reserved parking lot?
What happens if I forget or lose my booking confirmation?
What to do if there is no space in the desired parking lot?
Is there a shuttle service?
Is there staff 24 hours a day on the site?
See all 7 articles
When I return
How do I exit the parking lot (with a reservation)?
How do I exit the parking lot (without a reservation)?
What should I do if I lose my ticket?
What can I do if my money stays stuck in the automated pay station?
What is the exit time after making the payment?
What should I do if my car does not start?
See all 8 articles
Limited Mobility
Do I have to book my parking spot if I'm a passenger with limited mobility? ?
What is the refund procedure for passenger with reduced mobility who have used the Multi-Level?
Car wash
Is there a car wash at YUL?
Charging Stations
Electric vehicles
Maximum height in parking lots
Is there any height restrictions?
What should I do if the dimensions of my vehicle are bigger then the parking spot?
Free waiting lot
CellParc
Bikes
Where are the bike racks located?
Bicycle repair station