8.1 We do not issue tickets for online bookings.
When you arrive at the selected Parking, you must scan the QR code from a printed copy of your parking confirmation email or with a smartphone displaying the QR code on screen. You will do the same to exit the Parking.
8.2 Please ensure you follow the instructions on your Booking confirmation carefully. Your Booking is valid only for the type of Parking specified in your Booking Details. Use of a different type of Parking will incur standard charges as displayed at the Rate Board upon exit (and you will not be entitled to any refund or reduction of your Booking Fee).
8.3 If you enter the Parking using a different access card from that specified in the Booking, or if you park in a Parking of a different type from that specified in your Booking Details, we may give a refund, but whether we do so, and in what amount, is entirely at our discretion.