Your voice matters!
We all stand to gain from open communication. Whether it's used to answer a question, solve a problem, or share a success, communication is the key.
While we welcome all positive comments you may have, it is equally important for us to know when you have a concern so that we can work it and retain your confidence and satisfaction.
To make a complaint or simply request further information, please contact us via this form.
Please note that our team responds to complaints, compliments or comments from Monday to Friday between 8 a.m. and 4 p.m, a member of our team will contact you within one business day.
Do you have a question that requires an immediate response?
We are pleased to answer your questions at any time, please contact us at 514 633-3333 or toll-free 1 800 465-1213. Our information desk is always open between 5 a.m. and 9 p.m. hours a day, 7 days a week.
We invite you to visit our Frequently Asked Questions where you will find information and useful links that could answer your questions.