If you have forgotten an object in a public place at the airport (ex: washrooms, a restaurant, parking or general boarding area), please contact our Lost & Found team through one of the following channels:
- Telephone : 514 633-3333, option 2
- Toll-free : 1 800 465-1213, option 2
- Contact form: Lost Item Form.
Please note that all forms completed online will be answered within 24 to 48 hours.
Be sure to provide as many details as you can about the lost article, such as the brand, color, size, serial number or distinguishing characteristics.
Objects can be claimed at the airport cloakroom at the arrivals level between doors 21 and 23. The lost and found service is available between 9 a.m. and 5 p.m.
Please note that items found at the airport and deposited at the Lost & Found department are kept for a period of sixty (60) days. If the item is not claimed within 60 days, it will be donated to charity. If the object is likely to deteriorate, is of little value and/or is badly deteriorated, it is presumed to have been abandoned and will be destroyed or donated to charity without delay.